Ciara strongly believes patient care and customer service are the top priority in the medical field, and feels her passion for the two are a major contribution to her success with the company. Her background includes 10 years of back office and management duties, to which she gained majority of her knowledge in the medical world.
In the past, she has also had the opportunity to manage teams dealing with contracts for air ambulances and the sales world with various CEOs all from various hospitals across the country. As the office manager, Ciara believes she should always lead by example. In doing so, she continues to educate herself in the world of medicine and management. She strongly feels that she can never stop learning new ways to contribute to her company and her team. In her downtime, Ciara enjoys spending time with her family and traveling.
Revenue Cycle Manager
Kashuna began her career in healthcare as front office staff answering phones, taking messages, and making appointments. As her skill set grew, she effectively managed and maintained multiple positions with varying medical practices.
Her first role was front office, where she learned how to listen to patients and their needs. Her next position was medical records, where the most important skill was maintaining patient confidentiality. Following that, the authorization department was the next promotion. This became the base of her knowledge, as this is where she learned insurance types and benefits. Most recently her experience excelled her to a promotion as billing manager for Regency Specialties. This is where she gained a wide range of knowledge — from collections, credentialing, appeals, and coding to management.
Kashuna’s background includes her experience as CEO and owner of Favored Medical Billing Service (FMBS). Her leadership, commitment to education, and passion for her work has enabled her to operate with a very diverse array of clients and facilities.
These include doulas, midwives, and dentists, as well as mental health and naturopathic providers. Kashuna received her Certified Professional Coders license in May 2011. She is married to her husband of 10 years, Lloyd Hopkins, and they have two beautiful children: their son Atllas, and their daughter, Starry.
Crystal Flores, LE
Located at: 14725 W Mountain View Blvd Suite #225 Surprise, Az 85374.
Crystal is a Licensed Esthetician in the state of Arizona, who graduated from The Skin and Makeup Institute in Phoenix. She is a dedicated skincare professional with a strong passion for skin health and patient care. She has spent years mastering her skills in personalized and rejuvenating treatments that will target your individual concerns and leave you glowing with confidence.
Her drive comes from her unwavering determination to effectively treat patients with problematic skin that struggle with blemishes and acne causing bacteria. Her expertise extends to a range of treatments, from traditional facials to HydraFacials, full-body Waxing, Brow Laminations, Eyelash Lifts and Laser Skin Resurfacing.
Crystal is committed to building long-lasting relationships with her patients by providing exceptional patient care and service. Whether you're looking for a pick-me-up or a total transformation, Crystal has got you covered! Crystal will help your skin look and feel its absolute best!